| Game Management Items | First Violation | Second Violation (Including) and above | Serious Offenses |
|---|---|---|---|
| Obstructing Official Service Operations | 1 Warning | 7-day Suspension | Termination of Service Contract |
| Reports of malicious appeals, affecting the operations of the customer service center and GMs such as deliberate misrepresentation; not cooperating with officials conducting investigations; use of abusive language; malicious harassment; reporting meaningless content and acts of intimidation | |||
| Acts that Seriously Endanger the Rights and Interests of the Company | Termination of Service Contract | ||
| Includes defamatory language, spreading false rumors, and infringement | |||
| Inappropriate Language on Public Channels | 1 Warning | 7-day Suspension | Termination of Service Contract |
| Malicious spamming, publishing para-political content, using indecent, illegal, obscene, slanderous, discriminatory and other malicious language that violates good conduct or insults others | |||
| Distribute statements related to the transaction of accounts, items, and plug-ins (Includes, but isn’t limited to behavior such as dissemination, and insinuation) | Termination of Service Contract | ||
| Using the game for involvement or insinuation of real-life valuable items and money in commercial activities and advertising slogans such as transactions, buying and selling, exchanges, transfers, plug-ins for virtual currencies, recharge cards or items, characters, accounts, and power leveling. | |||
| Playing the Game with Plug-ins | Termination of Service Contract | ||
| Includes, but isn’t limited to the use of abnormal ways to play the game such as automatic leveling programs, software and hardware accelerators and QuickMacros | |||
| Creation of an Inappropriate Name | Temporary Suspension, please contact the Customer Service Center | ||
| Contains character names that insinuates the names of other characters, pornography, personal attacks, indecent language, violations of society’s moral codes, pan-political statements, controversy, systematic or unrecognizable character codes | |||
| Impersonating an Official | Termination of Service Contract | ||
| Includes, but isn’t limited to character names, remarks, and insinuations | |||
| Exploiting Program Loopholes (BUGs) to play the Game (Includes, but isn’t limited to behavior such as dissemination, and insinuation) | 7-day Suspension | Termination of Service Contract | |
| Players should promptly report to officials when they discover a bug in the game. For example, if a player uses the bug(s), loopholes, rules that are incomprehensive or other abnormal ways to play the game to cause the electromagnetic data to malfunction or exhibit any profit-generating behavior, officials have the right to suspend all associated related accounts without prior notice after making verifications of such accusations to maintain the fairness of the game. Officials will retract all relevant benefits, modify the electromagnetic data and reset it to the correct status according to the officials. If the player’s in-game behavior is controversial in terms of their involvement in using BUGs, the officials have the right to temporarily suspend the player’s right to use the account, and ask the players to cooperate with providing an explanation. | |||
| Malicious attacks on servers, tampering with the game’s programs, modifying game data, cracking packets, and any hacking behavior | Termination of Service Contract | ||
| Includes, but isn’t limited to behavior such as dissemination, and insinuation | |||
| Involved in stealing player account(s) and item(s) | Temporary Suspension, please contact the Customer Service Center | ||
| Possession of Stolen or Illegal item(s) | Temporary Suspension, please contact the Customer Service Center | ||
| Cooperation with Judicial Investigations | Temporary Suspension, account can be restored depending on the letter from the investigative units | ||
| Notice of failed payments from Money Flow Collection Company | Temporary Suspension, please contact the Customer Service Center | ||
| Forgery of personal information during registration or making a fraudulent registration using other people's information | Termination of Service Contract | ||
The company reserves the right to modify, add or take away segments from the aforementioned management rules and regulations at any time. If there are any changes in this set of management regulations, the changes will be announced on the official website of Capcom Taiwan and the official website of each game. Players should pay attention to the announcements on the official websites at all times.
Members are required to abide by the rules and regulations. If there is a violation of the aforementioned rules and regulations, the company can permanently or temporarily suspend all or partial rights for the usage of services by members based on the severity of the circumstances, and announce the suspensions on the members’ platform. If it was a severe violation, all game accounts using the same IP login will also be terminated in addition to the account with the violation and the company will recover all relevant electromagnetic records. The player must bear all associated losses and responsibilities, and cannot claim compensation or return any stored values in the account(s).
In the event of violations that infringe the balance of the game, the rights and interests of other players or the company not covered or regulated by the aforementioned management rules and regulations, officials will handle the situation(s) based on their judgement on its severity.