The following conditions may be the reason why you are unable to log into the game:
1. The game has not been updated to the latest version
2. There may be a routine or temporary maintenance, please look out for official announcements
3. The device is not connected to the Internet
4. The number of people on the server(s) has reached the maximum limit

The game is only available in Taiwan, Hong Kong, Macau, Singapore, Malaysia, Philippines, Indonesia, Thailand, Cambodia, Australia, New Zealand, and India.

Services are not available in other regions.

You may have used the same account information on other devices. Please log in to play on a single device at the same time to enjoy a smooth gaming experience.

The following conditions may be the reason why you are unable to install the game:
1. Insufficient storage space on the device
2. The minimum hardware requirements for the game have not been met
3. Internet connection is unstable

The most common and possible reason is that the device has insufficient memory space or the device is running APPs that conflict with the game. You can try to close the unused APPs on the device and restart the game.

Minimum requirements for installing the game:
Android 6.0 and above
4 GB RAM and above
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iOS 10.0 and above
(suggest using iPhone 7 and above)

If you meet the minimum requirements and still cannot play the game:
1. Please clear the temporary files (non-memory card files) on the device first
2. Download and update the game after freeing up memory space of the phone

Click the gear icon [Settings] on the top right corner of the main screen. After clicking it, you can adjust the resolution, frame number limit, scene shadowing and special effects intensity in the menu on the left column [Graphics]. You can adjust it according to the needs of your device!

Click on the gear icon [Settings] on the top right corner of the main screen. After clicking it, you can select [Game] / [Language] in the left column and select [Traditional Chinese], [Japanese], [English], or [Thai].

In principle, the official game’s APK files can be installed on the Android emulator. However, it is still recommended to use a physical mobile device should there be a need for online money flow payment services due to possible security risks when using third-party software. Physical mobile devices can provide better protection of the account and transactions.

As there are different installation environments for each emulator, it is recommended that you change the model of the mobile phone that is being emulated to a newer model (if possible) and increase the computer resource settings of the emulator before trying to run the game.
※ Because the configuration for various emulators are different, users are recommended to contact the support services for the emulators to consult for advice on the relevant internal settings adjustment methods.

[Log in with LINE], [Log in with FACEBOOOKK] or [Log in with TWITTERR]: Log in to the existing game data through a social media account.

[Login as guest]: This is a convenient login method for players that have just created characters to start playing the game. If the account is lost, the game data cannot be restored. Please bind the account to a social media account or set up the account transfer as soon as possible to fully retain the game data.

[Transfer account]: Use the 12-digit transfer account and custom password assigned by the system to log in to the existing game data.

*Reminder: If you choose to bind your account to Twitter, it is recommended that you install the Twitter App on your phone first to prevent potential error.

If you use the guest login to play the game, delete the game or change the device, it may cause the loss of game data. Please bind your account as soon as possible to avoid this problem.

When the game is deleted, the guest account information will be initialized and cannot be restored. In order to retain the game information, please bind the account.

1. [Settings] → [Account] → ◎ Transfer account [Settings]
2. Follow the on-screen instructions to enter a secondary custom password
3. After the game displays that the password was successfully submitted, the current game data is successfully bound to the account and the system will display a 12-digit alphanumeric transfer account combination: please take good care of this information
4. When reinstalling the game or changing devices, please select [Transfer account], and enter the 12-digit transfer account along with the custom password.

1. Go to Settings -> Account
2. Tap on the social networking account you have chosen
3. When the unbind window pops up, choose "Yes" to unbind your account
4. You can do this again to bind on a different account

If your account was locked and cannot play the game due to forgetting your social media account’s login details and the same goes for accounts created on other platforms, the customer service center cannot confirm the usage status of accounts on other platforms. Therefore, we ask that you provide the details of your social media account to the service personnel for confirmation. For example: if you cannot login without your FACEBOOK account, please contact FACEBOOK’s customer service support. If the social media account restrictions cannot be lifted, you will not be able to log in to play the game. We apologize for the inconvenience.

The account or password is incorrect. Please check and re-enter the correct account and password.

Please contact our customer service representative. We will try to locate your character data and provide you with a one-time transfer password.

● Most credit and debit cards
● Mobile phone bill payment
● Apple Pay
● Apple ID balance (Gift card or Recharge)
● Other payment methods in specific countries (please contact the App Store)

※ Purchase of in-game products for dual-platform payment is made through Google / Apple. Due to different exchange rates and handling fees, the actual payment amount may vary.

When you register your credit card information for the first time, you will be charged approximately USD $1 for testing to ensure that the credit card is valid. The company will not charge the player for the money used for testing.

※ If you want a detailed confirmation of the contents of the test payment of approximately USD $1, you can ask the App Store / Google Play for a more detailed and accurate explanation.

Using an iOS mobile device to confirm an App Store order:
1. Go to [Settings] → [Your Name] → [iTunes and App Store]
2. Click on your [Apple ID]
3. View [Apple ID]
4. You may be asked to log in to your Apple ID (You can skip this step if you are already logged in)
5. Swipe down and click "Purchase History" to check the information of the ordered item(s)

Since the App Store has fully increased the tax rates for "In-App Purchased Products" in Taiwan since May 2nd, 2019, the price of elemental metal items viewed by iOS users "in-game" will be displayed with the latest exchange rate.

If the network connection used is lagging, momentarily disconnected, or there are issues with the payment information and errors with transmitting information on the payment platform, the delivery of the product may be delayed. It is recommended that players close the game completely and then log in again to confirm if the purchase was completed.

If you haven’t received the product after logging into the game again, please attach a screenshot of the purchase order through [Report Issue], so that the customer service staff can query and process your issue.

● Most credit and debit cards
● Consolidated into telecom bills
● Other payment methods in specific countries (contact Google Play)
※ Purchase of in-game products for dual-platform payment is made through Google / Apple. Due to different exchange rates and handling fees, the actual payment amount may vary.

Common reasons for a credit card being declined are:
1. The entered card number or verification code (CVC) is incorrect, please check and enter them again
2. The credit card amount has reached the credit limit
3. Credit card has expired, please contact the card issuer

If you still cannot use it after confirming the aforementioned reasons, please contact the card issuer to resolve your problem due to the privacy and confidentiality of personal credit.

The contents of the payment through Google Play can be confirmed in Google Pay. The steps are as follows:
1. Go to the Google Pay page Pay頁面
2. Login with your Google account and password of the purchased product
3. After logging in, you can see the list of items you have purchased
4. Click on the ordered item you want to query to display the complete transaction details

For redeem code Instructions, please go to

Items you get from daily bonus will be sent to your mailbox each day at 04:00(UTC+8) hours

Select the Main Interface / Equipment / Weapons
1. Select the desired weapon
2. Press Equipment, choose the Equipment slot of primary weapon or secondary weapon. You can freely select your primary and secondary weapons in subsequent battles

The character is in a combat state. Take the default is [Control→TYPE 1] as an example, you can change it by clicking the weapon icon under the character's blood bar on the left side of the screen.

After clicking on the Main Interface of the game [Total Power], there will be instructions for increasing the 6 major combat powers. Click one the one based on your needs, and work hard to increase your combat power!

Click the gear icon [Settings] on the top right corner of the main screen, and then click [Push] in the menu on the left column. There currently are three types of notifications that can be selected: [AP full], [EP full], and [Research].

The steps for setting up a Bluetooth controller are as follows:
1. After the controller has been paired with the phone via Bluetooth, click the gear icon on the top right corner of the main screen [Settings].
2. Select [Game]-> Enter [Control] and set up the corresponding buttons on the controller.
You can use the controller after setting it up.

Press the change weapon button. The button originally displays a weapons icon, but it will change to the image of a character when it is situated in a ride armor. Press that button to jump out of the ride armor

Click the weapon [Upgrade] / [Proficiency conversion] to open the conversion window. Weapon proficiency can be converted using a Proficiency Memory Card, which can be used for converted proficiency based on personal needs.

The requirement for each proficiency level is the weapon’s level. If you cannot upgrade it, you can go to the [Level Up] interface first and after upgrading the weapon, head over to the [Upgrade] interface.

Click the [Equip] / [Weapon] interface, select [Sort & Filter] in the upper right corner, Check [All] for possessed items and you’ll be able to see the weapons and weapon memories that is currently in the character’s possession.

Please press the house icon in the upper right corner to return to the [homepage] screen, and then re-enter the weapon or skill page for the system to update the displayed amount on the page!

Daily reward: 04:00(UTC+8) each day
Weekly reward: 04:00(UTC+8) each Monday

At 04:00(UTC+8) each day

When you set a weapon as backup, its relevant stats will be converted and add to your overall battle power based on factors such as the level and upgrade of your backup slot, your ability conversion rate and so forth.

You will not be able to select and equip a weapon in the backup slot when:
1.It is currently being equipped as your Main or Sub weapon;
2.It is already being equipped as your backup weapon.

When you get a new card, please go to the Card Gallery first to collect the experience from it. This will prevent you from being unable to collect it later when the card is sold or in use.

It will affect the drop rate of loot you get by clearing a stage. Please note that it only works on the Main or Sub weapon you equip.

The reward items from the event sent by letter have a collection deadline, which is based on the contents of the event. The letter will disappear after the deadline. Please pay attention to the mail collection deadlines and complete the collection as soon as possible.

There is a small arrow menu on the left side of the game’s main interface. Click on it and select [Current Event] and you will know what online events currently being held in the game.

1. Purchase a ROG series smartphone and play "MEGAMAN X DiVE" to receive a complementary ROG - Hunter Buster
2. We will review the list of eligible players each month and send out the weapon to their in-game mailbox during the routine maintenance that happens in the first week of the following month

Click [Mission] on the game’s main interface, which is divided into three categories:
1. Daily
2. Achievement
3. Monthly Activity
Complete the missions according to the explanations for each mission type to obtain a lot of rewards!

You can get AP rewards for participating in daily missions! Or you can use the Element Metals to purchase AP! There is no need to worry about running out of AP!!

They are hidden items that allow characters to gain different buffs (based on the colors) when possessing them.

It could be special terrain, please try to climb it by “Wall Jumping” by pressing the direction key facing the wall and pressing the jump key at the same time, hold down the jump and crouch keys.

Each star represents the number of certain clearance conditions reached. When you complete the mission with three stars, you unlock the auto-clear and you can obtain special rewards after accumulating a certain number of stars! Please work hard to clear every mission with three stars!

Hold down and drag the weapon button to manually adjust your aim, you can also tap specific monsters to lock on to them!

The daily mission is reset at 4:00 a.m. every day, please take the time to complete the specified goals and collect the rewards!

but you will acquire Proficient Memory Card providing 25% of the proficiency from stage clear.

You can get EP either through events or simply purchasing it. Once you reach the EP limit through collecting/purchasing, you will no longer be able to do so.

When you reach your character card limit, you will no longer be able to challenge a stage or compete in the Arena even though you can still get cards. You can reduce the number of cards you no longer need by using them to boost other cards or selling them.

When you clear a stage or BOSS Challenge for the first time, you will receive significantly more loot compared to a normal stage. However, any EXP/item drop boost will not apply to the first time you clear a stage/BOSS Challenge.

Currently, players cannot make trades amongst each other for various in-game items and equipment.

If there is an unknown reason and the game item(s) suddenly disappear, please provide the following information in detail through [Report a problem]:
1. Equipment Item Name
2. Time last seen
3. Time of disappearance
When we receive your report, a specialist will look into your issue.

Select [DiVE] / [Co-op], there are two chances to get rewards every day and obtain Armor Parts, and then use [Armor Synthesis] to obtain armor. Remember to join other players' rooms to make things easier!

The weapon proficiency obtained from [Modify] / [Proficiency Conversion] is only available for that weapon.

When equipping a new piece of armor, the armor’s enhancement value will be inherited. Therefore, you won't have to worry about materials wasted on the previous pieces of armor!

When you receive duplicate characters or weapons, the system will automatically transform the items into “patch programs”. For more information, visit

When you analyze a chipset, you can get its ability bonus even if it is not equipped on your weapon.

Please note that you need to go to Mission → Achievement →Title and manually claim the titles you have unlocked so that it will show up in the Player information → Personalize interface.

1. You can search for Character IDs in the menu to the left of the lower right corner of the Server page
2. Click on the circular level icon on the top left of the main screen to enter the player information page
This ID cannot be changed

The player's total combat power will also grow based on the progress of the weapon and hunter's program guide. Therefore, the leveling of unused weapons and characters will also increase combat power.

1. Launch the game and enter the main screen, click on [List] in the lower right corner → [Report a problem]
2. Click on the top right corner of the in-game homepage [Settings] → [Game] → [Report a problem]

If you do not yet have a character in the game, you can contact us directly at our customer service email: service@capcom.com.tw

[Settings] → [Game] → [Control] There are four different types of button arrangements for players to choose from, and they can also adjust the button size. Click [Save] → [Return] after confirming your control settings

Traditional Chinese, Japanese, English, and Thai.

Please provide your findings or suggestions to our development team through [Report a problem]. In order to provide players with a better gaming environment, we will continue to work on correcting every issue and optimizing the game’s contents.

You can report the player who is issuing inappropriate statements through [Report a problem], and a specialist will read the game-related records to conduct an investigation. If there is a statement that violates the terms of use, it will be handled accordingly.

※ Due to personal information issues, the follow-up review process of the person being reported cannot be provided to a third party, we apologize for the inconvenience.

Click to go to the game’s management regulations

The default environment of each emulator is different. Please try to increase the display quality or performance settings of the emulator, and try running the game again.